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Terms & Conditions

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.

By subscribing to or using any of our services you agree that you have read, understood and are bound by the terms and conditions, regardless of how you subscribe to or use the services. If you do not want to be bound by the terms and conditions, you must not subscribe to or use our services.

Introduction:
Indiaemporium.com is an e-commerce store operated by Virka Infotech Pvt. Ltd., a company incorporated under the laws of India.

Use of the website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these terms and conditions, as may be posted on the website from time to time.

Terms and Conditions for Promotions:

  • Coupon Codes are not applicable on Buy One Get One Free offers.
  • Coupons cannot be exchanged for cash.
  • One discount coupon can be used per order.
  • India Emporium, at its discretion, can change/modify/withdraw any promotional offer from the website at any point of time.
  • India Emporium reserves the right to cancel orders placed using a discount coupon.
  • Only current promotional coupons can be used on India Emporium. Expired coupons won’t be reissued for an unsuccessful order in the past.

 

Compensation:
India Emporium is purely committed to deliver the product right on time, however any delayed or early delivery for reasons beyond its control won't give the user any right to claim any compensation from the website.
Though at India Emporium, your orders are processed via a reliable dispatch procedure that ensures a safe and accurate delivery, we reserve all the rights to disclaim for compensation, if damages occur due to reasons unmanageable.

Exchange:
In case of exchange request placed by the customer, the exchange will be done on special price of the item(s) not on MRP.

The customer may be considered loss to business if any of the following scenarios are met:

  • Customer with a very high return rate
  • Invalid/Incomplete address cases
  • Repeated request for monetary compensation for petty issues

 

Limitation of Liability:
Indiaemporium.com has endeavored to ensure that all the information on the website is correct, but India Emporium neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall India Emporium be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the services;(b) unauthorized access to or alteration of the user's transmissions or data;(c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website or service. Neither shall India Emporium be responsible for the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, India Emporium shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond India Emporium’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Disclaimer for Returns:

  • Fashion accessories can’t be exchanged or returned.
  • We would like to notify that the products descriptions that we mention are approximate values. This includes weight, color, embroidery details and dimensions. Even though, mostly, they are accurate, there may be cases where the descriptions have slight deviations. In case of deviation in product description, we are not responsible. We would appreciate if our customers understand the same before demanding return or refund for the product.
  • While we make the best attempts to design and portray products precisely, there are chances that the customer may receive a product with minor variations in color as displayed over site. The color difference can be justified owing to the fabric dyes, weather while dying and differences in the screen resolution of monitors. Hence, a customer must be ready to expect a minor variation in color from what was seen on the computer screen. Below are the instances of the differences that the customer might experience:
    • For bright hues like red, maroon and orange the tendency to reflect a different shade is high.
    • Colors from the same family - green, aqua blue shades & off white, white and beige colors may seem overlapping.
  • Stiff fabrics like raw silk, khadi, brocade, tussar silk and south cotton display a similar textured effect where one can observe the direction of weaved threads. Please note that this is a prominent characteristic of these fabrics and is not a defect.
  • Pieces with hand printing and embroidery are certain to have minor differences. Even though the artisans ensure maximum efforts to avoid the difference, the variation could still exist.
  • Please note that all the glittery embellishments like softy, beads, sequins and swarovski have the tendency to fall off frequently even when handled with maximum care. While transiting the product via courier or during custom checking, the pattern of embellishments might get disturbed. There are also chances for the embellishments to fall off after wearing them once. In both cases, we request the customers not to demand a return or refund.
  • No refund/exchange is provided for stitched/made-to-order products. However, if the product is damaged/defected or wrongly stitched by us, we do free alterations and modifications or provide replacement/refund if repair is not possible.

 

Should you have any queries, kindly refer to our FAQs, return policy or shipping policy, or get in touch with us directly.