Indiaemporium.com intends to be 100% transparent at all times and thereby provides you with a detailed description of all its policies. We’d love to take you through our shipping policy and want you to know that we adhere to the constraints mentioned in the policy and ensure that all the product shipments take place in accordance to the policy norms.
Where Do We Ship Our Products?
No matter what category does the product belong to, we ship them all across the world. We are dedicated to delivering the products to you keeping in mind the promised delivery time. We make sure that the products reach you in perfect condition without any delay, so that you do not feel reluctant while availing our services in near future.
What Are the Shipping Charges?
For all the products that need to be shipped within India, the shipping cost is ZERO, with no minimum limit and no conditions whatsoever. For orders outside of India, however, you will be charged a nominal shipping fee of INR 550 per product for ALL categories except 'Made to Order' and 'Ayurveda' Category. On custom-made / made to order category products, you will be charged INR 1250 per product. For Ayurvedic products you will be charged INR 850 per product.
Both the international and domestic orders are processed, shipped and delivered through the most trusted courier companies like Skynet, Fedex, BlueDart and DHL, to ensure that the buyers experience precise delivery without any damage and in specified time.
What Is the Estimated Delivery Time?
We ensure that all our orders are processed and shipped within 10-15 days or in accordance to the date specified while confirming the order. While products that are ready to ship are dispatched within 5 days, orders that belong to the premium section require 30-35 working days for shipping. To ease out the process further, we provide our customers with a tracking number that could be tracked over the official site of the courier company. The tracking number is usually available within 2 days from shipping. The shipping duration varies in the following cases:
- In case the product requires stitching, an additional time of 3 days is required for delivering the product.
- For orders of purchasing multiple items that require to be shipped at different addresses, we would appreciate if the orders are placed separately. Multiple items required at a single destination can be placed as a single order. The delivery time will vary as per the availability of the last ordered product.
- For in-stock, ready-to-ship products that need to be delivered on urgent basis, we provide our customers with additional discounts if requested.
- Shipping may delay in case there is delay from the manufacturer side.
- In case of cancellation of the order, refund will be provided within 30 days.
In case, the order demands additional customs or duties to be paid then it would be payable separately by the customer to the courier company at the delivery time. The duties and taxes are not a part of the customer's payment made to the company.
For any further queries, we would suggest you to contact our happy-to-help customer support cell. Our highly talented and co-operative cell is dedicated to resolve the problems of customers at the earliest.