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FAQ

  • Is it safe to reveal my personal information to you?

    Yes, it’s absolutely secure, for we’re committed to protecting your privacy. Your contact details are used by us, only to fulfill your order, and not  for any other purpose.

  • Are there any special offers or festive discounts provided by you?

    Yes, we offer all-year discounts. By signing up for our newsletter, you can get updates of all our exciting seasonal offers, to ensure that you get the best deals always!

  • How can I place my order?

    First of all, you have to create an account in order to get access to the members’ login area. Afterwards, you can view, track or order any of the available items. 

  • What product range will I be offered at Indian Emporium?

    “You say it, we have it.” There’s a wide product range encompassing branded apparel for men and women, as well as jewellery, accessories and much more!

  • Do you deliver the ordered products in time?

    Of course yes. We’re committed to deliver the products right at time. You’re assured of a well-established delivery mechanism that’s meant to make the delivery within the specified time.

  • What if I receive a defected or damaged piece?

    Well, your orders will be processed via a reliable dispatch procedure, so there is no scope of damage or defects. If still you have any issues with the product received, you may refer to our ‘return policy’

  • Why India Emporium?

    It’s a value added shoppers-zone, housing branded products listed at unbelievably low prices, which certainly makes your shopping experience easy, convenient and satisfactory like never before.

  • If I avail the option of payment by credit card, would it be safe?

    At indiaemporium.com, you can be fully sure that your information will be kept secure with us. Data is processed via encryption technology, which removes every chance of information theft. We intend to make your shopping a pleasurable experience and thus, we understand your need of privacy and safety in this regard.

  • Do I have to pay any shipping cost at the time of delivery?

    Shipping is free throughout India and we do not charge anything extra other than the price of the product (if you are opting for cash on delivery) at the time of product delivery. However, international customers have to pay a nominal shipping fee.

  • What does the option ‘Cash on Delivery’ actually mean?

    It means that the customers have the option to pay at the time when the product is handed over to them. This alternative adds an extra factor of convenience to the overall shopping process.

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